Useful information for your stay
- Rooms and apartments are available from 2:00 pm on day of arrival until 10.30 am on day of departure. Please inform us if you plan to arrive after 6:00 pm.
- Apartment: minimum stay of 4 nights.
- During some periods the minimum occupancy in the apartments Gala II, Gala I and Morgenduft is 4 people.
- Double room for single use: on request.
- Reservation: becomes final after payment of the deposit.
- Payment: you can pay the bill by bank transfer, in cash on day of departure (up to a maximum amount of EUR 1999.00 in accordance with Italian law) or via bank ATM card. Below our bank details: Tirolbau KG | Raiffeisenkasse Tirolo, IBAN: IT 84 D 08278 59000 000300216721 | SWIFT / BIC: RZSBIT21044
- The rooms are equipped with telephone, satellite TV, safe, fridge (new 2018), hairdryer and balcony.
- The apartments are equipped with hairdryer, telephone, satellite TV, safe, kitchenette with refrigerator, dishwasher, microwave, coffee maker, kettle, cutlery, pans, pots, dishes, glasses, bedding and various types of towels. Cleaning (except kitchen) and bed linen and towels are changed every 3-4 days.
- Even guests staying in the apartments can enjoy our delicious breakfast with local products, at a cost of € 15 per person per day (for on-site bookings € 16 per person and day), children under 10 years: € 8 per day.
- The final cleaning cost of the apartments are € 30 for Elstar I & II and € 40 for Morgenduft I & II und Gala I & II.
- Dogs: you can stay with your four-legged friends if arranged in advance at a cost of € 10 per day per pet (without food). Dogs have no access to the restaurant, the garden or the wellness area.
- Cancellations: free up to 60 days before arrival. From 60 to 14 days before arrival, you will be charged 3 days. From 14 to 0 days before arrival or in case of early departure, you will be charged 100% of the total amount. We recommend you to take out the ERV cancellation insurance.
Due to the current situation we are constantly updating our cancellation conditions.
If South Tyrol is classified as a risk area during your travel period, cancellations are possible free of charge. Deposits will be refunded.
You are welcome to contact us at any time (T: +39 0473 923 449 oppure E: firstname.lastname@example.org).